About Us

Welcome to Delta Restoration of Lincoln, Nebraska

Jeff, Sandy and Connor Carstens, owners of Delta Restoration Services® of Lincoln and Southeast Nebraska, have more than 50 years of combined experience in the service industry. Over the last 32 years, Jeff has built an outstanding reputation in the Lincoln area as the owner and operator of Chem-Dry Carpet Care of Lincoln and, later in 2010, N-Hance Wood Refinishing.

Jeff's wife, Sandy, joined the team in 2002 as the office manager for, what would eventually be, both businesses. She has a Business Administration degree from the University of Nebraska, Lincoln.

Jeff and Sandy's son, Connor, joined the team in 2015, after receiving his Criminal Justice degree from the University of Nebraska, Lincoln. His dedication to helping grow Chem-Dry and N-Hance has helped set them apart from many others in their field. The Carstens' are well known for their exceptional customer service, attention to detail and high-quality work. Realizing their potential in the restoration industry, they chose to dedicate themselves full-time to the business and purchase a Delta Restoration Services® franchise of their own in order to provide even more valuable services to their already robust offerings.

Delta Restoration Services® of Lincoln and SE Nebraska is IICRC Certified, with expertise in water damage restoration, applied structural drying, smoke & fire restoration, mold remediation and odor control services. They are a full-service commercial and residential restoration firm. The staff and rapid response crew is on-call 24 hours per day, 7 days per week, ready to be dispatched at a moment's notice to anywhere within the two-hour guaranteed response service area.

They team at Delta Restoration Services® of Lincoln and SE Nebraska knows that experiencing a loss is an emotional and stressful experience for those involved, so their goal is to make their customers' experience as worry and stress free as possible.

We’re on-call 24 hours a day, 7 days a week

At Delta Restoration Services, we’re experts in water damage, fire damage, and storm damage restoration services for both residential and commercial properties. We pride ourselves on our high-quality work and excellent customer service. We pledge to handle every job – no matter how big or small – with dedication and professionalism.

Experiencing a disaster in your home or business is one of the most stressful things a person can go through. Whether you’re dealing with a burst pipe, a flash flood, or fire damage – it can be hard to know where to turn for help when disaster strikes.

Our team is highly trained and experienced in all types of disaster mitigation, remediation, restoration, and reconstruction. We use the most advanced equipment and techniques to restore your home or business efficiently and effectively.

We’re on-call 24 hours a day, 7 days a week, and can have someone at your door during an emergency in just 2 hours or less. You won’t have to call around to different companies to get the entire job done – we do it all from start to finish.

Water Damage Experts

Water damage often happens suddenly, and when it does – it needs to be dealt with immediately. A burst pipe, sewage backup, or sudden flooding can make its way through walls and cause lasting damage to your drywall, carpets, wood floors, insulation, and more. If left untreated, water damage can lead to mold, which is dangerous to breathe – especially for people with allergies or health problems.

As soon as you become aware of water damage in your home or business, call Delta Restoration Services, and we’ll be there to start remediation as soon as possible. We’ll handle the entire process, from water extraction and dehumidification to personal belonging recovery and comprehensive reconstruction services.

Insurance Pros

We are intimately familiar with the insurance industry, and our experts will work closely with all insurance carriers to ensure that your loss is handled as smoothly and efficiently as possible.

Delta Restoration’s estimates are accepted by all major insurance carriers, so you won’t have to wait to check with your insurance before calling us in to help in an emergency.

Full-service Restoration & Reconstruction

Unlike many of our competitors, Delta Restoration Services offers comprehensive, integrated reconstruction services as well as disaster mitigation and remediation services.

Once we have the loss under control and the preconstruction prep done, we can rebuild and restore your property, so it looks like it did before the disaster – or better! No matter how big the job, Delta Restoration has you covered.

Commercial restoration has its own unique set of challenges, and our team knows that you need to get up and running as soon as possible to avoid losing any more profits. We’ll get the job done fast, and we’ll get the job done right.

Delta Restoration Services knows our customers have been through a major disruption in their lives. We want to be there to help you recover and get back to normal as soon as possible. You can count on us for all your water damage, smoke & fire damage, storm damage needs and more.

Don’t Know What to Expect? We’ll Walk You Through Our Process

  • You call us at (402) 318-3737
  • We are available to take your call 24 hours a day, 7 days a week. No matter when you have an emergency, Delta Restoration Services is standing by to help you.
  • No matter when you call, we will have someone at your home within two hours. That’s our policy.
  • When our experts get to your home, they will make an initial assessment of the damage and loss.
  • Then, they’ll outline a scope of estimated work and the work order for you to review and sign, so we can begin mitigating the loss.
  • Now, we can start the restoration process.
  • From here, we will constantly monitor the remediation process from moment to moment to make sure our equipment, is getting the job done as quickly and efficiently possible.
  • When the remediation process is complete, we’re ready to begin construction – the final step in getting your life back to normal!